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Massage Therapy FAQ's

What is Massage Therapy, and what are the benefits?

Massage Therapy is the practice of manual manipulation of the body's soft tissues — including muscles, ligaments, tendons and connective tissues. The various techniques used in Massage Therapy:

  • help to increase blood and lymphatic circulation
  • decrease muscle tension and pain
  • improve range of motion
  • eliminate toxins
  • boost the immune system
  • reduce emotional stress
  • improves the overall well-being of the body, mind and spirit.

Are there any side-effects to Massage Therapy?

There are a few minor side-effects attributed to Massage Therapy. These side-effects include:

  • slight drowsiness due to increased relaxation
  • some muscle stiffness or tenderness can usually be expected in the first few days following a massage
  • headaches, usually caused by dehydration, can be avoided by drinking plenty of water following the massage treatment, which also promotes toxin elimination.

What time should I arrive for my treatment, and what should I bring?

You should arrive 10 - 15 minutes before your scheduled appointment time. This will give you time to fill out the health history form, and ask any questions you need answered. If you have insurance coverage that requires a doctor's referral, please bring the referral, or a copy along with you to be included along with your file.

What types of payment do you accept?

We accept cash, Direct Debit, Visa, Mastercard, or cheque.

What if I'm late, or I can't make it for my appointment?

If you are going to be late, please call to let me know. Depending on how late you are running, some time may need to be deducted from your treatment.

I require at least 24 hours notice for cancelled appointments. If you fail to show up for your appointment, a 50% charge will be added to your next massage bill.

What type of injuries or conditions do you treat?

All forms of soft tissue injuries, including whiplash, repetitive strain injuries, etc. Please note: Massage Therapists cannot make medical diagnoses. If you have any questions or concerns regarding your health, or if Massage Therapy is right for you, please consult your physician.

Is there homecare involved?

Yes, there usually is some homecare involved. The type of homecare required depends on the individual client and condition being treated. Jaspr always recommends drinking plenty of water,having an Epsom Salt bath to help eliminate toxins (lactic acid), along with some form of stretching and hydrotherapy (hot/cold applications). Following your homecare instructions will help to maintain and improve the progress made between massage treatments.

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Esthetics FAQ's

How does regular manicuring/pedicuring benefit my health?

Regular (every 4 – 6 weeks) manicuring and pedicuring benefit health in a few ways. Pushing back cuticles, cleaning under nails, and the removal of dead skin and calluses enables healthy new skin and nail cells to grow, while allowing your esthetician an opportunity to detect any issues that may warrant a doctor’s referral. It can also help to break harmful habits, like nail biting and cuticle picking.

Manipulation of the hands and feet by way of massage is not only relaxing and hydrating, but also promotes circulation, which contributes to the health of the skin and nails. Scrubs and masques stimulate, and paraffin treatments moisturize the skin and provide deep heat therapy to aching joints.

How often should I give my nails ‘a break’ and avoid polishing them?

Nail lacquer contains chemicals that can cause yellowish staining, or small white spots on the nail surface (formaldehyde burns). Buffing lightly and applying base coats can help protect against this, but most clients find that, every three months or so, going without polish and using a clear fortified nail strengthener instead gives nails a chance to ‘breathe’. OPI has begun to re-formulate their nail lacquers to be formaldehyde-free.

Something looks funny on one of my nails and I don’t know what it is or what to do. Should I wait and see my doctor before coming for a manicure or pedicure?

Not necessarily. The way nails respond to treatment (buffing, filing) can indicate the presence of infection, nail mold or fungi. If you suspect a problem, have sustained an injury or fear you may have some type of infection, your esthetician can clean and disinfect the area, help determine what the issue could be, and reassure you without making you feel uncomfortable. Also, in the case of low breakage or tears, superficial mends can be applied so that the nail doesn’t catch on fabrics as it grows.

I’ve decided not to shave or tweeze my body hair anymore. When’s a good time to start waxing?

If you stop shaving or tweezing, after about two weeks, you should be ready for your first wax treatment, when the hair is about ¼ inch long. Women should be mindful of their monthly cycles and try to be waxed after the first day of, or within two weeks after, menstruation, so as to avoid extra sensitivity.
And, clients are more likely to begin their waxing treatments in cooler weather, when areas are less exposed. Fall and winter are good times to start a regular program of waxing maintenance.

What’s the difference between the four different bikini waxes you offer? 

A bikini wax removes any pubic hair that may poke out of panties or bikinis that can be seen when you’re sitting cross-legged (along the inner thigh) as well as the top and sides of the pubic mound.

A high-cut bikini wax removes this, and goes in a bit to further taper the triangular area, as well as the edges of the labia.

A Brazilian bikini wax removes all hair except what can be seen when you’re standing (pubic mound), including the inner and outer labia and perinea/anal area.  The delta can be shaped into a strip, triangle, V-shape, or be removed altogether for the totally bare bikini.

Isn’t waxing painful?

The anxiety and anticipation of waxing is far worse than the actual experience. You can take Advil® or Ibuprofen an hour or two before your service to minimize pain. Sensitive areas like underarms and bikini lines can sting, but the result far outweighs the immediate discomfort, and your esthetician employs pressure to the area upon removal so as to help block pain receptors.

Wax should warm, not hot, when it’s applied; skin should be held taut while being waxed; and the proper wax type (soft/hard) should be applied to each area. Wax should never be applied directly over nipples, mucous membrane tissues, moles, warts, skin tags, or broken skin.

I’ve tried waxing, but I always get really dry skin and itchy bumps. How can I avoid this?

Always follow your aftercare instructions. Keep your skin moisturized following your waxing, and for the first 24 – 48 hours, avoid tanning, exfoliating, hot water, chlorinated water, harsh scrubs and tight clothing. After 48 hours, exfoliate and moisturize the area and continue to do so daily. It’s important to keep dead skin cells from clogging the follicles, and keep new skin cells hydrated so that hair can grow back properly and be removed more effectively.

Is lash tinting really safe?  How long does it last?

Lash tinting involves vegetable-based dye, and a 3% peroxide solution for development, which is very safe for use around the eyes. Petroleum jelly is used to prevent staining of the skin, and the tint is rinsed away, using plenty of cool water. It usually lasts according to individual hair colour – brunettes, about 3-4 weeks; while blondes and redheads may notice it up to 6-8 weeks.

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